Support

CUSTOMER SERVICE

If you have any questions or problems, please contact us at: support@firebrandlive.com 

FAQ's

Before receiving orders:

Q: I accidentally wrote my shipping address/email address wrong on the order, can you change it?

A: Of course we can, please email support@firebrandlive.com and we will sort this

After receiving orders:

Q: My order is damaged, can I please get this exchanged?

A: Please email support@firebrandlive.com and we will look into this for you

Please note that any Vinyl opened (shrink wrap removed) cannot be exchanged unless it is damaged.